How often can I expect communication about my projects?

You can expect that all texts and emails will be responded to within one business day, but we often will get back to you even sooner! In addition, we also have daily, weekly, or month reports, depending on the scope of the project. We understand the importance of keeping you informed about the progress of your project, addressing any questions or concerns promptly. Our commitment to clear and efficient communication is a key aspect of our customer service, ensuring that you are well-informed and confident in the status and direction of your project.

Can I change what I want, even if the project is underway?

At WIT construction, we understand that projects may evolve, and we strive to maintain flexibility when it comes to changes in the original scope of work. We recognize that clients may have evolving needs or unforeseen circumstances, and we are committed to working collaboratively to find practical solutions. While we aim to accommodate changes to the best of our ability, it's important to note that substantial alterations may impact timelines and costs, especially if the project has already started. Our team is dedicated to clear communication and transparency throughout the process, ensuring that any adjustments align with the project's overall success and are handled in a manner that is fair and reasonable for all parties involved.

How is the cleanup handled after the project is completed?

At WIT Construction, we take pride in providing a comprehensive and hassle-free service, and that includes handling all cleanup aspects of your project. Our commitment to excellence extends beyond construction and renovation work to ensure a seamless and positive overall experience for our clients. From debris removal to a thorough cleanup of the project site, we believe in leaving your space in pristine condition. Our goal is to not only meet but exceed your expectations, making the entire process as smooth and stress-free as possible.

How do you handle unforeseen issues or delays?

Sometimes, unforeseen issues or delays can arise during a project, and we approach these challenges with a commitment to problem-solving and adaptability. While we make every effort to minimize potential disruptions, the nature of construction work can sometimes lead to unexpected circumstances. Our team is experienced in navigating such challenges, and we will employ our best judgment and resources to address any issues that may arise. If issues do stop us from meeting our intended goal, we will communicate clearly with our client to see what the next best thing is.

How familiar are you with local building codes and regulations?

With over 20 years of industry experience, our company possesses a thorough understanding of local building codes and regulations. We are committed to strict compliance with the law at every stage of the construction and renovation process. Our seasoned team ensures that all projects adhere to the required standards, reflecting our dedication to legal and regulatory excellence.